DESKO Products are designed to work in a rough environment and withstand light shocks. Nevertheless DESKO recommends following certain handling rules such as:
Warranty covers product defects that occur during correct use in accordance with the handling rules as stated above.
The warranty is valid only for Products that are purchased new and unused. Warranty only applies where a defect has arisen, wholly or substantially, as a result of faulty manufacture, parts or workmanship during the warranty period. Also covered are electronic failures that can be traced as manufacturing defects or electronic part failures.
The warranty does not apply where damage is caused by other factors, including without limitation:
Product Warranty can be determined based on Product serial number and
customer purchase terms and conditions. Service Center will be able to
determine warranty status by searching serial number in Repair Database.
Should you want to know if your device is still covered by warranty please contact our service and repair team send email.
In general, all our products have a warranty period of 12 months from date of delivery. Special arrangements regarding an extended warranty period can be discussed with our sales team.
Should you wish to extend the warranty of your product please send an email to our sales team
95448 Bayreuth | Germany
Phone +49 (0) 921 792 790
Fax +49 (0) 921 7927 914
100 Beach Road
#22-10 Shaw Tower
Singapore 189702 | Singapore
Phone +65 639 101 25
Fax +65 629 122 70
Orlando FL 32810 | U.S.A.
Phone +1 262 344 5571
DESKO develops and manufactures hardware solutions for automated data entry and document checks. DESKO has your ideal solution for airlines and airports, banking, retail, hospitality, security and government applications, self-service, and more.