In this section you will find all about our product support and customer service. Our team consists of highly trained personnel who will be of your assistance with any questions regarding our products and services.
From questions about warranty periods to detailed service inquiries, we look forward to hearing from you!
In general, all our products have a warranty period of 12 months from date of delivery. Special arrangements regarding an extended warranty period can be discussed with our sales team.
Should your device be damaged or
broken, please fill in our repair inquiry.
You will find a detailed description of our repair process within the inquiry.
Should you have any questions on our repair procedure in advance or should you have any problems with the repair inquiry please do not hesitate an contact us at firstname.lastname@example.org.
To help you with any upcoming problems we arranged a free download of the Team Viewer Tool. With the Team Viewer Tool our Support Team is able to get connected to your PC or laptop to help you with any device specific problems even quicker. You have the complete control of the duration and content of the sessions at any time.
This is how it works:
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95448 Bayreuth | Germany
Phone +49 (0) 921 792 790
Fax +49 (0) 921 7927 914
100 Beach Road
#22-10 Shaw Tower
Singapore 189702 | Singapore
Phone +65 639 101 25
Fax +65 629 122 70
Orlando FL 32810 | United States of America
Phone +1 262 344 5571
DESKO develops and manufactures hardware solutions for automated data entry and document checks. DESKO has your ideal solution for airlines and airports, banking, retail, hospitality, security and government applications, self-service, and more.