Using this form, you can create a Return Material Authorization (RMA) Number.
Please enter the type of product as well as the serial number of each defective unit. If already available, please also mention shipment details (tracking number etc.).
After filling out this form you will immediately get a RMA Number and receive a confirmation mail.
We kindly ask you to include a damage report in your shipment papers. If you wish to receive a damage report form, do not hesitate to contact our support department.
Please note that any information you can give us in advance (damage reports, failure descriptions, shipment tracking numbers etc.) might be helpful and could shorten the time to repair.
If you have any questions concerning your repair or its status, our support
team will be happy to provide any assistance. Please always refer to your RMA
If you wish to contact our support team, please use this link for contact details